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INSTALLATION TIER 1

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Price:
$250.00
Weight:
0.00 LBS
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Calculated at checkout
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Product Description

TIER 1

1-hour of personalized remote assistance with 1-year of tech support

  • Live Chat Assistance
  • Knowledge Base Access
  • Remote Desktop Support
  • Product Tour and Overview
  • Annual Technical Support
  • Ticket Creation and Follow up
  • Callback Request
  • Installation Assistance
  • Training and Planning Development
  • Personalized Online Training
  • Workflow Evaluation
  • Customer Software Configuration
  • Tailored Hardware Customization
  • Project Planning Kick-Off
  • Custom Command Development
  • Post Implementation Measurement
  • 1 hr remote assistance

This level of support gives you all of the benefits of Support Me, plus one hour of personalized training, installation, and customization via remote desktop streaming software. Enjoy one year of technical assistance, by phone or via remote session, for any errors or issues that arise. You also have access to live chat support and our ticketing service. Creating a ticket is excellent for getting answers to questions that can’t be found in the knowledge base, or that arise after normal business hours. Tickets receive a response within 24 hours of inquiry.

 

Click Here to Download Training PDF File!

 


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